School Telehealth Resources
East Tennessee Children’s Hospital is excited to work with your child’s school to provide care for minor illnesses while your child is in school. Sometimes it is hard to be seen because of work or provider schedule. Our goal is to make it easier to get pediatric care for your child. This can be done while they are at school by a virtual health visit with a pediatric provider.
How does school virtual health work?
The school nurse will call you if your child has a complaint that could be seen with a virtual health visit. Your child will be seen by our pediatric provider using virtual health tools. These virtual health tools allow for evaluation of complaints such as fever, sore throat, pink eye, ear infections, coughs and colds, allergies, and rashes.
What tests can you do?
The school nurse can test your child for Strep throat, Flu, and Covid-19.
What if my child needs a prescription?
Prescriptions can be sent to your pharmacy.
Does a parent or guardian have to be at the school for the visit?
You do not have to be present for the visit. We do encourage you to join the visit by phone or video. This allows you to ask questions or share concerns.
If I cannot join, how will I know what is wrong with my child and how to treat it?
Everything will be available for you to review on the patient portal.
What if my child already has a doctor?
We do not take the place of your child’s doctor. We only provide care for minor illnesses. We always ask you to follow up with your child’s doctor. If your child does not have a doctor, we are happy to help you find one.
Will insurance cover this visit?
Currently TennCare covers virtual visits. Some private insurance companies also cover virtual visits. We will submit any visit to your child’s insurance. If your child does not have insurance, we recommend contacting TennCare at 855-259-0701 to see if you qualify for TennCare or CoverKids for your child. You can also apply online at https://tenncareconnect.tn.gov.
A Day in the Life of a Telehealth Nurse, Myra Campbell
Enrolling in TennCare
