Contact Us

Ultimately, our patients are the reason Children's Hospital Urgent Care exists. We constantly work to make your children’s urgent care experience a positive one. For immediate medical questions or concerns after regular business hours, please contact your Children's Hospital Urgent Care location. For the safety of our patients, we cannot give medical advice of any kind via the internet or phone.

GENERAL INFORMATION | MEDICAL RECORDS | PATIENT FEEDBACK

General Information

Blount Outpatient Center:
Ph: 865.518.0994
Fax: 865.982.9215

Emory Center:
Ph: 865.343.6980
Fax: 865.947.6907

Sevier Center:
Ph: 865.280.6525
Fax: 865.908.8269

West Campus:
Ph: 865.541.8379
Fax: 865.670.6614

Kim Holloway
Director of Operations
Kim_Holloway@teamhealth.com
865.293.5676

Billing Inquiries

1-844-277-5406

BPAC_Patient_Services@teamhealth.com

Marketing & Media

Natalia Havasy
Marketing Director
njhavasy@etch.com

Medical Records

Children’s Hospital Urgent Care will release medical records during operating hours to those who are authorized to receive a patient’s records. A government issued photo ID is required to be presented in person. Whenever possible, records should be requested from the office where care was provided.

Requests for records to be sent to a third party can be made by submission of a scanned copy of a government issued photo ID of authorized parent/guardian.

Patient Feedback

Children’s Hospital Urgent Care is dedicated to providing compassionate, quality care to our patients. Tell us how we did! We value your feedback and invite you to share your experience with us. Please visit the page below to submit your feedback. Thank you for choosing Children’s Hospital Urgent Care for your family.