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Quality Standards and Patient Safety

East Tennessee Children's Hospital is committed to providing a safe environment for your child. The information below illustrates how Children's Hospital is providing the safest possible care to your child during his or her stay.

Quality/Destination Zero

Safety Dashboard - Days Since Last

East Tennessee Children's Hospital makes every possibile effort to create a safe and healthy environment for its patients, family and staff. This dashboard designates the number of days since a particular Hospital Acquired Condition (HAC).


Achievements

Updated May 2024

2023 Achievements

May 2023 Hospital of the Month

Children's Hospital was awarded hospital of the month by Solutions for Patient Safety (SPS).


Child Kind

2022 Achievements

ChildKind certified facility.


2021 Achievements

Children's Hospital was awarded hospital of the month by Solutions for Patient Safety (SPS).


2019 Achievements

Children's Hospital was awarded hospital of the month by Solutions for Patient Safety (SPS).

SPS also named Children's Hospital in the top 10 percent of participating hospitals in outcomes on CAUTI, CLABSI, ventilator-associated pneumonia (VAP) and falls for October 2014 through 2015.

Excellence in Action

Excellence in Action

Destination Excellence Award

Carol Ehlers, Respiratory Therapist with Home Health Care

Carol Ehlers, Respiratory Therapist with Home Health Care

Amanda Stiles, Respiratory Therapist with Home Health Care

Amanda Stiles, Respiratory Therapist with Home Health Care

Congratulations to our latest Destination Excellence Award winners, Carol Ehlers and Amanda “Mandy” Stiles.

Carol and Mandy are Respiratory Therapists with our Home Health Care services.

The Destination Excellence Award is given to employees who exemplifies Children's Hospital's CORE Values of Compassion, Ownership, Respect and Excellence, and helps cultivate a culture of excellence and teamwork

DAISY Award

September 2024 DAISY Award Winner, Ashley Riddle

September 2024 DAISY Award Winner, Ashley Riddle

Congratulations to September 2024 DAISY Award Winner, Ashley Riddle.

Ashley is an RN in the Neonatal Intensive Care Unit (NICU) at East Tennessee Children's Hospital!


The DAISY Award is an international recognition program that honors extraordinary nurses (RN/LPN) who provide compassionate and skillful care every day.

Nominate a deserving staff member for a DAISY AWARD.

SUNFLOWER Award

Reeyan Ahmed, June 2024 SUNFLOWER Award Winner
June SUNFLOWER Award Winner, Reeyan Ahmed

Congratulations to the June 2024 Sunflower Award Winner, Reeyan Ahmed.

Reeyan is a Unit Tech in the Emergency Department.


The SUNFLOWER Award recognizes a deserving Patient Care or Medical Assistant (PCA/MA), Technician, EMT or Paramedic who demonstrates compassion and respect in their clinical skills, caring for patients and families at an ETCH hospital or ambulatory facility.

Nominate a deserving staff member for a SUNFLOWER AWARD..

Good Catch Award

The September Good Catch Award Winner is Mallory McGee, PrePost RN
Congratulations to our September Good Catch Award Winner, Mallory McGee.

Congratulations to our September Good Catch Award Winner, Mallory McGee.

Mallory is an RN in PrePost.

The Good Catch Award is given to an employee whose good catch has helped improve overall safety and quality of care for patients and families at East Tennessee Children's Hospital.

Awards and Recognition

Cityview Magazine Top Docs

In 2024, East Tennessee Children’s Hospital had over 40 physicians recognized by Cityview Magazine for their Top Docs issue.

The physicians, ranging in specialties from pediatric ENT to neurosurgery, were nominated by peers, patients and the general public for the magazine’s annual issue.

View the full list

Accreditations

Joint Commission

East Tennessee Children’s Hospital is accredited by The Joint Commission, an independent, national accrediting body that oversees the safety and quality of health care delivery and related services.